1. Anyone with a grievance should first try to informally resolve their grievance by contacting Julie L Miller, LCMFT, CST with the issue concerning the training, its delivery, the evaluation method, or technological issue.
2. If the aggrieved person is not satisfied with the resolution through informal means, the aggrieved person shall put their grievance in writing to Julie L Miller, LCMFT, CST. Julie L Miller, LCMFT, CST will then consult with the appropriate personnel at the organization that have approved the course to find fair methods of resolving the grievance.
3. If the aggrieved person is not satisfied with the solutions put forth, then they will be directed to put their grievance in writing and contact the appropriate organization, AASECT or the Kansas BSRB. Julie L Miller, LCMFT, CST will abide by any decisions regarding resolution of the grievance.